music business

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I had an interesting conversation with Lauren Markow today, which helped me come to terms with something I’ve been wrestling with for a while.

Like everything else in the music business, the role of the artist manager is changing. In the good old days (you know, a year or so ago), artist managers largely concerned themselves with helping the artists with whom they worked get record deals, and then – post deal – acting as a liaison between the label and the band.

This is, of course, a radical oversimplification, and certainly neither getting an artist a deal or working with a label is an easy job. However, this was, for at least the majority of artist managers, their role.

Today, for the vast majority of managers, their principal role is different. No longer should they be concerning themselves with getting their artists signed. Rather, they should concern themselves with developing and unlocking value for their bands; i.e. business development.

If, as I think you should, you view your band as something for which you must develop brand equity, it’s no longer about leveraging that brand equity into a record deal. Rather, it’s about leveraging the brand equity to create direct revenue streams, as well as strategic partnerships where you, again, create visibility (thus increasing brand equity) and revenue.

All those hours spent mailing things out to A&R people at labels, taking meetings with A&R people at labels, and, generally, thinking about A&R people at labels, and all those hours fighting with those at the label over marketing budgets, and everything else, now must be hours spent doing – for lack of a better phrase – “business development.”

This, again, brings us to the problem that has plagued the industry for far too long: most managers are completely unprepared to do business development. Most have no proper business training, and, through no fault of their own, will flail around in a market that punishes those without the requisite skills. Thus, most will fail. Some, on the other hand, will take the time to learn business fundamentals, and will change the paradigm.

Certainly, as stated above, there’s a lot of generalities in this here post; many great artist managers have long thought of their role in terms of business development (I’m thinking specifically of people like REM’s Bertis Downs, Kristin Hersh’s Billy O’Connell, Phish’s John Paluska, Dirty Dozen’s Marc Allan, and Dead Confederate’s Dawson Morris – certainly, there are many others; leave me a list in the comments). I do think, though, that most haven’t thought in these terms, and I fear that too many are still thinking in terms that revolve around getting their band signed – sort of the anti business development.

So…go on get educated, innovate, and start building something.

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We inch closer. Something’s going on, and it’s starting to emerge. I’ve been prattling on about it for eons, but we’re starting – just starting – to see a big important shift in the music business that will move us closer to a workable system.

What?

Yeah: labels, content holders, etc. are starting to realize that it makes sense to sell their content from everywhere, rather than limit it to a few online retailers (iTunes, Amazonmp3, etc.).

This is spurred on somewhat by the ability to reduce transaction costs.

More, however, by a growing psychological understanding (finally) of how the Internet works.

Smart ones are (finally) realizing, you can’t create a community; they already exist. All you can do is identify them, and put your crap in front of them, and then – in the words of this dude – provide elegant organization.

All of a sudden, those who have given people a reason to show up — because they’re a trusted source/a filter — become real powerful.

Not there (quite) yet, but soon come.

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Cluetrain Ch 1
View more presentations or upload your own. (tags: marketing music)
Cluetrain Ch 2 And 3
View more presentations or upload your own. (tags: marketing social)

Just go buy this damn book: The Cluetrain Manifesto: The End of Business as Usual.

Really.

I’m using it for a new course I’m teaching on Music Marketing.

Can you imagine? A course on music marketing, huh. Fuck. Should just call it, “Give Up.”

Alas, music marketing it is.

Of course, the books I’ve chosen, Cluetrain, Herd: How to Change Mass Behaviour by Harnessing Our True Nature, and Made to Stick: Why Some Ideas Survive and Others Die never really address music at all.

What ties them together is a belief that traditional marketing/PR is totally dead/worthless.

So, what to do? Give up? Nah.

Build a Tribe, of course. Start thinking in terms of markets being conversations. Start creating social objects.

Start doing the Straddle (Do bear The Straddle in mind should you flip through the embedded powerpoint slides below).

Fortunately for my students, it won’t just be me prattling on about marketing. I’ve already enlisted the help of the best the College of Business has to offer, Dr. Kendra Reed, and I’m looking forward to more of my colleagues chiming in.

Also, I’m going to get me some experts in the field to join the conversation: I’m looking at you Billy O’Connell.

The amazing thing about the book is that while it was written several years ago, it was pretty much on target about everything. It’s interesting to read certain ideas, and see that they’ve materialized. I read along going, “Yeah, that’s blogs; that’s Twitter, etc.”

It’s not all right; there’s a lot of talk of intranets, which (unless I’m out of it) seem to not really be terribly relevant today.

Perhaps the coolest/most horrifying thing is just how relevant it still is: I’d say there are maybe a handful of companies who are doing what they’ve suggested (and, they’re of course killing it), while most are still operating in the same way they did when the book came out (2000).

To give you a sense of what I’m on about, I’ve embedded my powerpoint slides from the first two lectures. Basically, I’m just grabbing the key points in the Cluetrain. Of course, in the classroom we pull these ideas apart, and discuss them. I’ll leave you to do that yourself.

Oh yeah, buy (or download) the book.

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Absolutely love this – dripping with sarcasm – concept from Asthmatic Kitty.

In short, they’ve taken the “Radiohead” name-your-price model and…uh…innovated.

As they say:

…while we were reading Pitchfork’s review of Grampall Jookabox’s new album, Ropechain, we started to wonder: who’s thinking about the music critics here? Everyone is looking to the consumer for guidance on pricing in an Internet-driven world, but don’t music reviewers deserve some attention?

Today we are officially experimenting with what we call the Critic-Based Pricing Structure. Instead of selling Ropechain for our standard $10, or letting consumers pick their own price, we have let Pitchfork determine the price. Pitchfork gave Ropechain a 5.4. So, for the next 54 hours, Grampall Jookabox’s Ropechain album is available for just $5.40 (+S&H). That’s right, $5.40. Be part of this experiment by buying it. You can only participate using this link right here to get the CD.

And thanks for inspiring us Pitchfork. We’re just glad we got to this idea before Radiohead released their next album.

I encourage you to pick up this fine record at a very good price.

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John Gruber is probably my favorite blogger; he’s smart, articulate, direct, insightful, and funny.

His ostensible focus is Mac commentary, but there are frequent forays into UI, design, and even business strategy.

He recently posted the following. I added the red underlines.

As I read this post, my teeth clinched, thinking of all the stoopid arguments I’ve gotten into with people who insisted that whatever project I was working on had to render in Internet Explorer (jackasses), I realized that – as recently as yesterday, and pretty much for the past two years – I’ve been trying to get people to stop worrying about 800 pound gorillas with respect to the music industry.

Yesterday, I gave a brief speech to some potential incoming freshman who are interested in music business. I, naturally, said that, but for some infinitesimal number of people in the music business, the majors are irrelevant. (I was later informed that a parent of one of said prospective students is a muckety-muck at one of the majors – so it goes.)

I’ve been preaching this same sermon for quite some time now. The majors are the 800 pound gorillas for 99.999% of people in the music business. The problem with this is that they create distraction, false expectations/hopes, and cause people to generate “strategy” that is predicated on a logical fallacy. The artist thinks, “Artists get signed to major labels. I’m an artist. Therefore I will get signed to a major label.”

The artist ends up engaging in a bunch of random acts of improvement because they think – based on their logical fallacy predicated on the 800 pound gorilla – that their actions will lead them to their manifest destiny.

Of course, this doesn’t happen. The artist then determines that her music just isn’t good enough. This may or may not be true; the music was never the issue. The issue was that the 800 pound gorilla led them on a quixotic progression of meaningless acts in search of something that isn’t there.

Had they removed the gorilla from their minds and instead focused on developing a plan that would allow them to monetize their passions and create art on their own terms (over the long term), they might (sure as heck are no guarantees) have been able to attain that goal. Certainly, their odds would have been better.

Here’s the thing. It’s not just the majors who are 800 pound gorillas in the minds of people in the music business. Nope. It’s radio (any format above non-com AAA), it’s print media, it’s myspace. These are all 800 pound gorillas that really have no bearing on your success as an artist.

To be clear, radio, print media, and myspace are not inherently bad (well, they sort of are…or at least inherently lame, and that’s bad), and they can (conceivably) have a place in an artist’s career. However, their places are subservient to other things.

What things? Things like creating real emotional connections with your constituents in a face-to-face (non virtual) manner and then leveraging the tech to accelerate this (see “The Straddle” related posts).

Things like viewing records as a tool set; a set of social objects that your constituents can use to develop and spread the Tribe.

Anyway, leave it to Mr. Gruber to perfectly and succinctly articulate what I’ve been wrestling with for quite some time now. As he would say, “Jiminy.”

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