February 2009

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Posted via email from George’s posterous

Posted via email from George’s posterous

I’ve had the pleasure to be helping out the insanely talented Benjamin Taylor and his team recently. If you’re unfamiliar with Ben’s work, you’re missing out. He sings like a very lyrical jazz player; like Chet Baker plays/sings, like Clifford Brown, or Paul Desmond.

His music is not jazz (strictly speaking), by the way; it’s just incredibly well-written and played, uhm, folk-pop. Sort of hate that. Too reductive. You’ll have your chance to make up your own mind in a second.

Before we get to the music, I want to talk about what we’ve been up to.

We started by re-designing Ben’s site. Now, I’ve been through my share of nightmarish web dev experiences, and I gotta say, this one was amazingly painless.

All the credit in the world goes to Jason Feinberg at On Target Media. He immediately got that we needed functionality and ease of use prioritized over design (we, actually haven’t even “designed” the site yet; that is, there’s no fancy .psd files yet overlaying the “guts.” I’m not sure we need them). He chose Drupal as the CMS, and had everything cooking basically over a weekend.

The next step was to develop an email capture and commerce solution. We spoke with Ian Rogers at Topspin, and he and his team got us rocking (in fact, Ian recommended OTMG).

Topspin has developed very robust widgets. Better to show than tell. The players below are Topspin widgets. Go ahead: stream the music, share them via email, embed them, and by all means click the “Get it Now” button to be taken to Ben’s Site where you can buy the music. Doing so gets your email into Ben’s database, and – using the Topspin features – Ben and his team can analyze the data in a variety of useful ways.

Additionally, a few days ago, we set up a Twitter stream for Ben; you can follow him: HERE.

Through all of this we’ve increased traffic to Ben’s site by a multiple of 5x over the course of a couple months.

As I said in a previous post, artists are now able to create their own ecosystem.

Here’s some music. Enjoy

Benjamin Taylor The Legend Of Kung Folk Part 1 (The Killing Bite)

Benjamin Taylor Another Run Around The Sun

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Start noticing how often you hear people use the word “ecosystem.”

It’s no longer used simply to describe some the combination of physical and biological elements that comprise an environment.

Rather, it’s being tossed around to connote the coordination of external elements in a manner that results in a proprietary system.

Here’s why:

What web2.0 was really about was the decentralization away from some sort of monolythic propreitary concept towards an ala carte paradigm. As we move beyond web2.0 we’re beginning to see a connection of these ala carte items.

It’s become non-value adding to have a MySpace page, a Linked In profile, a Facebook presence, etc. However, we don’t want to give these things up. Rather, we want to coordinate them.

Friendfeed et al. represent a move in this direction.

Additionally, people are realizing that if they want high adoption of whatever they create they must enable people to connect their creation to their existent applications rather than forcing them to add yet another application to their world. Hence the very easy ability to connect, for instance, your Twitter feed to your Facebook profile. Hence the preponderance of APIs/widgets/etc.

This has been what’s been going on for the past couple of years: people starting to connect their disparate apps (via APIs) together like Legos.

Now, with the emergence of social media, it’s no longer just the apps that are in some form of scattered-ness/connected-ness, but also your constituents. You have friends/fans/customers/colleagues scattered about. This is no good, and people have begun to realize that they need a central place; a hub from which the spokes of connectivity emanate.

However, this is a very different type of hub from those pre-web2.0 hubs.

Instead of being limited to the functionality of platform upon which your hub was built upon (be it a blog platform or whatever), now one can really begin to start pulling in these apps/widgets/APIs into their own hubs.

What we have now is a planet with moons in its orbit, rather than galaxies of random, unconnected planets.

We have ecosystems.

The implications of this are vast. Prior to these developments if you wanted to create an ecosystem you had to hand build everything. This was expensive and time consuming, and really the provenance of the deep-pocketed. The emergent were left to either join these ecosystems or be left in the cold; they could not afford to create their own ecosystem.

Now, with good planning and a judicious use of the apps/widgets/etc. at your disposal you can begin to create an ecosystem that leverages the strengths of the existent applications while still building your own presence.

I can’t tell you how many times I have advised companies against starting their own social network. I tell them to, instead, develop a robust presence on FB, and leverage it to get the message you want out about your own presence. Don’t compete with FB; you will lose. Instead, use Twitter, FB, etc. to make people aware of your own Site, business, etc.

This requires coordination. It requires having a vision and providing value for people at your own Site.

When done right, you do create an ecosystem.

Believe me, this is an important moment. It’s important because it brings us closer to solving the largest problem for the web entrepreneur (and aren’t we all web entrepreneurs?) right now: the coder/manager dilemma. That is, no longer will those of us with ideas be held hostage by some coder whom we have hired to implement our ideas, but – for a variety of reasons (many outlined in the post) – cannot/will not.

As the web becomes less and less driven by tech-types and more and more driven by creative-types we will experience breakthroughs beyond belief. (And, yes, I know, tech-types can be creative types, but it’s far more rare than you think.)

The ability to create ecosystems via the creative combination of existent technology instead of having to create everything from scratch is a momentous thing; hence the zeitgeist around the word “ecosystem.”

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I’ve been chronicling the development of the UStream chats we’ve recently been working on.

You gotta get on this action if you haven’t tried. Just build up your Tribe a little bit (you know: Twitter, FB, your blog) then start talking.

Think of it this way: you’re at a bar, you’re shooting the shit with someone, and you hit on a topic that makes you pause and say, “Do you have the other half of this locket?” In other words, you find that shared interest that tells you both you’re members of the same Tribe. That shared interest is a social object.

Often this is music or art of some kind; some obscure book, movie, record that you thought you and only you loved, and then you realize the person you’re talking to has the same appreciation of this…what…social object.

Get it?

It’s not the thing – the thing doesn’t matter – it’s the fact that you are connected by this thing.

I remember so well my freshman year of college, having come from a cultural vacuum of epic proportions to a place where I wasn’t the only one who had a giant poster of this on my wall:

You think that seeing this poster on someone else’s wall didn’t bind me to this person? You think it didn’t lead to the formation of a Tribe? You think it didn’t lead to countless multi-guitar renditions of “Driver 8?” You think it didn’t lead to more album/merch/ticket sales for REM?

You think Chronic Town isn’t still a social object? This came across my Twitter transom the other day:

Now, I don’t know Mr. Kaplan personally, but a Tweet like this one certainly makes me want to know him, do some work together, etc. Again, it ain’t the object, it’s how it connects people.

So, building that Tribe allows you to then use UStream to create something approximating that space you inhabit when you’re at the bar shooting the shit. The conversation is sort of the meta social object. Hopefully others emerge during the course of the conversation. If they don’t, watch out. Something’s not right.

Of course, a UStream chat is not the same as being in a bar. But, if you approach it from the standpoint of markets being a conversation, it gets pretty darn close.

With our UStream deals we’re trying to have a conversation – speak in an authentic voice.

Think of it this way (paraphrasing Doc Searls), when an artist is selling a CD after their gig at a merch table, what (ideally) is that process like? Well, it should be a conversation. The person walking up to the merch table should end up conversing with the artist. At the end of the conversation what should happen? A purchase of the CD, merch, etc. So…markets are conversations, and the purchase is simply the exclamation point at the end. The CD that is purchased? The social object, of course. The punctuation at the end of our UStream conversations is when people go to the Artists House site and watch videos, etc. Oh, and there will be more ways to punctuate coming up soon.

I’m getting ready to dive into a new project for Wolfgang’s Vault where I’ll be putting my ass on the line to try and make this work for some of the most important music ever created. First steps: Identify some social objects and start conversations. More on this soon.

A lot here (or maybe a little). Disjointed. Sorry. Need to edit. Don’t feel like it (it’s a blog, not a scholarly journal for fuck’s sake).

I’m going to be talking about social objects on our next Artists House UStream broadcast. We’ll do this next Wednesday (the 18th) at a new time: 6pm central.

Here’s last week’s conversation. If you’re keeping score at home, we went from 50 viewers the first week, to 100 the second, to over 150 for this most recent one. Hells to the yeah.

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